THE OFFICE MANAGER TURNED
Michelle Knight spent 20 years in sales
administration and customer service roles in
the UK and dreamed of a career outside the
ďItís just something that I started doing,
and I enjoyed it for a while, but through each
job change I just felt uninterested and a bit
disillusioned with it,Ē she said.
ďI found I was dealing with more office
politics than the job, and it became mundane.
ďI always loved animals, and dog grooming
always crossed my mind in England, but I
wasnít in a position in the company I was at to
take the six weeks off that I needed to take the
ďThatís always what held me back, plus the
fact that we had a mortgage that needed to be
paid Ė I couldnít just give up work.Ē
Then Michelle and her husband Charles
holidayed in Australia five years ago and
decided to immigrate.
It took three-and-a-half years to get the
appropriate visas in place, but once here the
new Williamstown resident decided to give her
dream a go.
She did some work experience at a pet
salon to see if she had what it took to make
dog grooming into a career.
Ms Knight then did her grooming course
and started grooming dogs from home parttime.
Her business, Four Pampered Paws, has
since become a full-time role.
ďIt didnít happen straight away, because
I felt I needed some experience working in a
salon ... it was quite challenging to start off
with, and it still is challenging, but I love it.
ďIím glad I did it. Iím finding it challenging,
the different aspects, but the customer service
skills that I have helped me in growing the
ďThe one thing I didnít anticipate was the
loneliness, because Iím used to working in
a team and having the office banter and the
phones ringing. I miss that side of it... Iíd say
thatís the most difficult thing Iím finding at the
Ms Knight said people considering a career
change should try and get some experience
and see if their dream job really is all itís
cracked up to be and to get feedback from
people already in the job.
For more information on Business West contact:
Charles Ferraro on (03) 9933 4827